Support

Need help with the tracker, the dashboard, and your plan.

Start with the docs or status page. Email us when you are blocked — include your project tracking ID and what you expected to see.

Tracker install, missing events, dashboards, heatmaps, and exports.

Invoices, plan changes, and the Lemon Squeezy customer portal.

Account data questions and privacy requests.

Look here first

HTML, React, WordPress, Django, Flask, and PHP.

Collector, worker, database, and web app.

See a real dashboard before you create a project.

Quotas, retention, heatmaps, and team seats.

Short answers for the issues we hear most often.